Manage a Product Rate Plan

Create a product rate plan

After you have created products for your product catalog, you can create rate plans and rate plan charges for those products.

To create a product rate plan:

1. Click Product Catalog in the left navigation bar.
2. Click the name of the product for which you want to add a rate plan. This opens the product information page.
3. Under Rate Plans, click add rate plan. Complete the following fields:
   • Name: Enter a name for the new rate plan. Rate plans dictate how frequently you charge. Some customers include the recurring period in their rate plan name. For example, Ultimate Screenshot Software Monthly or Ultimate Screenshot Software Yearly.
   • Description (optional): Enter a description for the rate plan.
   • Effective Start Date: Enter the day that your rate plan becomes available, in MM/DD/YYYY format. This is also when you can begin adding the rate plan to a subscription.
   • Effective End Date: Enter the date that your rate plan expires and can no longer be added to a subscription, in MM/DD/YYYY format.
4. Click save to save the new rate plan.

Edit a rate plan

1. On the product detail page, hover over the product rate plan that you want to edit.
2. Click the pencil icon.
3. Make changes to the rate plan.
4. Click save.

Setting Effective Start Dates and Effective End Dates

Effective start and end dates must be within the effective period for the product that you are adding a rate plan to. If a product has multiple rate plans, the different product rate plans can have different effective start date and effective end dates. This gives you the flexibility to let one product rate plan expire without having to expire the product itself or expire other rate plans within that product. With this ability to let individual rate plans expire, you can set up rate plans for a promotional period and expire that rate plan after a day, a week, or any specific period of time.

Set up multi-currency rate plans

You can view the prices for each rate plan in multiple currencies. You can easily edit all of the price elements for a supported, non-base currency (the default currency is the base currency) in a worksheet, with the implied exchange rate displayed.

To set up multi-currency for specific rate plans, complete the following steps:

Select a product on the Product Catalog page. On the product information page, click Edit price in multi-currency. A worksheet dialog appears. Use this dialog to activate a different currency and edit the price of the rate plan in the new currency. In the following scenario when both conditions are true, you can edit only two currencies at a time. If you need to edit more than two currencies, edit two currencies, save them, and edit the next two. If there are more than two currencies activated in your tenant. If the product includes more than 2000 prices. To activate a different currency for a specific rate plan, click Activate at the top of the column of the currency and rate plan that you want to use. You must activate currencies to be able to use them when adding a rate plan to a subscription. When you query the product rate plan charge tier via BillHive API, only activated currency tiers are returned. Click the price fields to edit the rate plan prices. Click Close.

Deleting a Rate Plan or Product Rate Plan Charge

You can also remove a rate plan and product rate plan charge if the applicable items are not linked to a subscription. The icon to remove a rate plan and product rate plan charge can be found by hovering to the right of the rate plan and rate plan charge.

To remove a rate plan or rate plan charge that is not linked to a subscription:

Move your mouse to the right of the rate plan or rate plan charge that you want to remove. You will see an icon to remove the rate plan or the product rate plan charge. Click Delete icon.png to delete the rate plan or product rate plan charge. When prompted, click yes to remove the rate plan or rate plan charge. After the rate plan or product rate plan charge has been removed, it will no longer be displayed in the BillHive user interface.