Payment methods are the ways in which customers pay for their subscriptions. Your customers can choose a payment method from your company's list of preferred payment methods.
Electronic payment methods include credit cards, debit cards, bank transfers, and third-party processors, such as PayPal. Non-electronic methods include checks, cash, and wire transfers.
The methods that you define are available for you to use for individual customer accounts in the API.
BillHive Payments supports a variety of customer payment methods including external payments, such as cash and checks, as well as electronic payments that include credit cards, ACH, debit cards, and PayPal. When creating or updating a customer account, you can store multiple payment methods for that customer account, and you can indicate the default payment method to use when processing payments.
BillHive processes recurring payments in a PCI-compliant manner.
BillHive also provides features such as customer notifications to help manage your payment methods by notifying credit card holders when their cards are about to expire or have failed on a payment attempt.
The payment method refers to the form of payment customers are using. For online purchases, they usually take the form of electronic payments like credit cards, debit cards, bank transfers, third-party processors (such as PayPal), or non-electronic payments like checks and cash. The customer's method of payment can be created and edited in the customer account. You must have the Change Payment Methods and Delete Payment Methods permissions to create, edit, reset, and delete payment methods. These permissions are enabled by default. When these permissions are disabled, you can only view and download payment methods.
Key Concepts
Here are the key concepts to understand when setting up and managing payment methods in BillHive:
- Setting Up a Payment Method for a Customer Account: You can store as many payment methods on the customer account as needed, or you can indicate that there are no payment methods for the account by selecting none. If there are multiple payment methods associated with a customer account, select one of the payment methods as the default payment method to indicate that it is the customer's preferred method of payment.
- Auto-Pay: You can enable the Auto-Pay setting on a customer account that uses an electronic payment method. If Auto-Pay is enabled, the customer has authorized you (as the merchant) to automatically charge their electronic payment method on file when payment is due.
Supported Payment Methods
| Payment Method | Description |
|---|---|
| ACH | An Automated Clearing House (ACH) payment is a form of electronic funds transfer or bank transfer that provides a secure, efficient method of receiving payments through the ACH Network. ACH is also called direct debit. |
| Bank Transfer | This payment method includes the following types: - SEPA. European Union payment integration for bank transfers in Euro denomination. - Direct Debit UK (BACS) - AU Direct Entry (BECS) - Direct Debit DK (Betalingsservice) - Direct Debit SE (Autogiro) - Direct Debit CH (Lastschrift) - Direct Debit NZ (BECS) - AutomatischIncasso (NL) - Lastschrift DE (Germany) - Demande De Prelevement (FR) - Domicil (Belgium) - RID (Italy) - Orden De Domiciliacion (Spain) |
| Cash | Cash is money in the physical form of currency, such as bank notes or coins. |
| Check | A check is a negotiable instrument instructing a financial institution to pay a specific amount of a specific currency from a specified demand account held in the depositor's name with that institution. |
| Credit Card | Purchasers can use credit cards to buy goods based on the card holder’s promise to pay for these goods and services. BillHive support Visa, Mastercard, American Express and Discover cards. |
| Debit Card | A debit card is also called a banking card, check card or ATM card. It is used as an alternative to cash when making purchases. The funds for a debit card purchase are withdrawn directly from the bank account. BillHive support Signature (or PIN-less) debit cards that have a Visa or Mastercard logo. |
| Wire Transfers | A wire transfer is a method of transferring money from one person or institution to another. A wire transfer can be made from one bank account to another bank account or through a transfer of cash at a cash office. |
| Others | Use this option for other payment methods. |