Manage a Product

Create a product

  1. Navigate to Products > Product Catalog in the left-hand navigation section to open the all products.
  2. Top right corner, this is a 'Add new Product' button, click on it. It will open a popup with questionaire.
  3. Review yours answers and click on save.

Questionaire includes:

  • Name of the product
    type - input
  • Category of the product
    type - radio
    options - 'Base Products', 'Add On Services', 'Miscellaneous Products'
  • Launch date of the product
    type - Calender format - DD/MM/YYYY
  • Description
    type - input
    Optional, skippable

Edit a product

  1. Navigate to Products > Product Catalog in the left-hand navigation section to open the all products.
  2. Click on the desired product to open it in detail view. This detail view of product contains various accordions:
    • Product Information (defaul open)
    • Features
    • Rate Plans
  3. On the product detail page, click edit in the Product Information section.

Only few fields are editable and those are:

Deleting a Product

To delete a product that is not linked to a subscription:

Navigate to Products > Product Catalog in the left-hand navigation section. Use the Search field to find the product you want to delete. Based on your search criteria, a list of products will be displayed. Click Delete icon.png to remove the product. When prompted, click yes to delete the product. After the product has been removed, it will no longer be displayed in the BillHive user interface.

Expiring a Product

At some point, you might want to "expire" a product, and prevent it from being sold after a specific date.

To mark a product as expired, go into the product record, click Edit (in the upper-right corner), and change the Effective End Date to the last day you want the product to be able to be sold.

If the rate plans associated with the product expire after the day you want to expire the product, you must first edit the individual rate plans to expire them on or before the date you are expiring the product.